Service Excellence Program by Alberta Real Estate Association
By: Alberta Real Estate Association
Grant Number: 2009-21

Alberta Real Estate Association (AREA)’s Service Excellence Program is a comprehensive professional development opportunity helping to align the services Alberta REALTORS® provide with what today’s consumers expect. Using extensive consumer research, the program provides REALTORS® the knowledge of how those expectations have changed, and then provides the tools to help ensure the REALTOR®’s service meets or exceeds clients’ expectations.

Also read the 2010 Summary Consumer Focus Groups Report

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