Service Excellence Program by Alberta Real Estate Association
By: Alberta Real Estate Association
Grant Number: 2009-21

Alberta Real Estate Association (AREA)’s Service Excellence Program is a comprehensive professional development opportunity helping to align the services Alberta REALTORS® provide with what today’s consumers expect. Using extensive consumer research, the program provides REALTORS® the knowledge of how those expectations have changed, and then provides the tools to help ensure the REALTOR®’s service meets or exceeds clients’ expectations.

Also read the 2010 Summary Consumer Focus Groups Report

In , , , ,
Broker Benchmarking Study
By: Overview Business Consulting Inc for the Alberta Real Estate Association
Grant Number: 2005-33

A culmination of a project to benchmark the profitability and other characteristics of our province’s real estate brokerages.

Grant #: 2005-33
Author: Overview Business Consulting Inc for the Alberta Real Estate Association
Year: 2006
Format: pdf

In ,